Heat Transfer Paper for INKJET PRINTERS - Frequently Asked Questions

Laser Paper versus Inkjet Paper?
Inkjet printers have a higher quality print than laser printers with a larger selection of heat transfer papers to choose from. The options range from papers that excel in soft hand, less border, great color, and more. Inkjet printers are also easy to set up and use, and the transfer papers for inkjet printers are more universal; most transfer papers for inkjet will run in almost any home or office printers.

Laser printers, on the other hand, are more cost efficient and can print at high speeds when printing hundreds or thousands of transfers at a time. Laser printers are also able to print self-weeding transfers, but there are no self-weeding transfers available yet for inkjet printers. And while the durability between inkjet and laser prints are generally about the same, because laser printers have toner rather than ink, laser transfer does offer the advantage that there will be no risk of bleeding from the transfer in the wash. 

When choosing the printer type for your heat transfer business, always decide what is most important for your situation and test any paper before use.  We sell 'Try Me' packs of almost all our transfer papers to allow our customers the chance to find the paper that works best for them. Regardless of the type of paper you choose to go with, all of our transfer papers will ship with an instruction sheet to let you know the settings needed to properly press that particular paper, as well as any tips or tricks so that you are assured the best results.

Which inkjet printer should I use?
We do not guarantee compatibility with any particular printer but can say that inkjet transfer are rarely incompatible.  You can print inkjet transfers with dye-based, sublimation or pigment inks.  Pigment inks are recommended for greatest washability as they are most water resistant.  Most printers come with standard due-based inks – look out for Epson printers with Durabrite inks as these are pigment-based

What ink is best to use?
There are two types of inkjet printer - dye or pigment ink. Dye ink is water-based and is more likely to bleed in the wash, whereas pigment ink is much more water fast and is more suitable for transfer printing. Pigment printers do however tend to be more expensive than a laser printer when it comes to ink cost and replenishing the consumables of the printer.

We have recently upgraded our printer to a higher spec and would like to know if you have an ICC profiles for the papers you supply? 
ICC Profiles are needed for Dye Sublimation printing but not for Dye and Pigment printing. We don’t have ICC profiles for Jet-Pro® SS or 3G Jet-Opaque® as standard print settings in your graphics program will produce excellent results. Our ink jet products have been used for tens of millions of transfers since 2007 without ICC Profiles.

Which paper should I use for light and dark fabric?
There are papers designed for light or white fabrics and papers designed for dark or coloured fabrics

Papers for light fabric have a clear film (polymer) background as they don’t have to hide the colour of the fabric. This means that the lightest colour you have is the colour of your garment as it will shine through the transfer. You cannot transfer white but on a white garment, unprinted areas will appear white anyway. 

JetPro SofStretch/yolo inkjet – InkJet Printers for lights designed for cotton or cotton blend fabrics. Yolo Inket is better for hand ironing but JetPro SofStretch is thinner/softer

3G Jet-Opaque/Jet Opaque II/Yolo Inkjet Opaque – inkjet papers for darks designed for cotton or cotton blend fabrics.

It is recommended that you trim or cut away unprinted areas to remove the excess film before application. 

Will you send me a free sample?
You can order a 'Try Me' packs from the website.  These include three sheets and one silicone sheet.  They aren't free but postage is free.

What is the difference between the Jet-Pro® Sofstretch™ and yolö inkjet papers?
Jet-Pro® Sofstretch™ is manufactured by Neenah in the USA and yolö inkjet is sourced from Asia. Jet-Pro® Sofstretch™ is one of the thinnest and softest transfer papers on the market. yolö Inkjet is not just as soft but colours appear slightly more vibrant.

What is the difference between the Jet-Opaque® II, 3G Jet-Opaque® and yolö inkjet Opaque papers?
Jet-Opaque® II and 3G Jet-Opaque® are manufactured by Neenah in the USA. yolö inkjet Opaque is sourced from Asia. 3G Jet-Opaque® is the latest generation paper and is the softest of the three. It is especially recommended for 100% cotton where as Jet-Opaque® II is recommended when transferring onto cotton/polyester blends. The yolö inkjet Opaque is not just as soft as the papers from Neenah but the colours are slightly more vibrant.

Will this paper work with my inkjet printer?
Almost all inkjet printers are compatible with this paper but there are just too many models on the market for us to test. We recommend testing the paper before production or attempting to print several sheets at once.

What print settings should I use?
Our inkjet transfer papers will usually work well on normal paper and image quality setting. Experiment with print settings until you find a setting which prints the best quality image. Avoid using the best image quality settings as too much ink can cause colours to bleed.

Do I have to cut out my image?
Cutting around your image before applying is recommended as unprinted areas of the clear film may be visible on the fabric. You can cut out your image with a craft knife or scissors but contour cutting is recommended for best results. If contour cutting, set the blade to cut through the film layer only.

Why do the printed colours change after pressing?
As with all transfer papers, there will be some colour changes and unfortunately we are unable to provide specific profile information for individual printer models and inks but feedback on Epson Durabrite inks indicates that decreasing yellow by -20 and increasing magenta and cyan by +5 will improve colours so you may want to experiment using this as guidance.

When the transfer is peeled and properly cut it can be hard it's really hard to press because it starts to roll up. I tried to put a teflon sheet and press it to see if I was able to unroll the transfer, but it didn't work.  What do you suggest?
When my transfer curls, I just curl it the opposite way and it seems to lay flat again. Failing that, we have heard of some success when people mist the substrate first. Mist means to lightly spray with water. Mist then press a few seconds to get out all wrinkles ... then MIST again ... press as normal.  Also, you can pre-press the shirt to remove the moisture? One reason why it's curling is that the shirt may still be hot. Try and wait for it to cool down a little, about 5 to 10 seconds after pre pressing. 

Can Inkjet Heat Transfer Paper be hand-ironed?
They can be hand ironed, however, some household irons are not able to reach required temperatures for this paper. Heat press application is recommended for best results as due to the lesser amount of pressure and heat, ironing on the product will not be as durable when laundered. If you intend to use a hand iron for this transfer paper then please purchase a ‘Try Me’ pack to check you are happy with the results.

Do you have any tips for using an iron to transfer the image?
When the instructions say you need a hot iron, they mean it. Make sure use an iron that can get really hot.

Print a preview. Always, always, always print a preview copy of your image before printing it on the transfer paper. Do this to ensure that colours print correctly, that your image doesn't fall into your printer's no-print zone along the margins, and to see the actual size of the design —sometimes the on-screen view can be deceiving.

Flip the image. Don't forget to flip or mirror the image. This is especially critical if you have text in your design. The text should be backward on screen and on the printout. Another good reason to print a preview copy first! Some programs can flip the image for you.

Use the right kind of transfer paper. If you have a laser printer, be sure to purchase transfer paper specifically for laser printers. Most T- shirt transfer paper is for inkjet printers. Transfer papers for white T- shirts is different from transfer paper for dark T-shirts.

Use the right side of the paper. Transfer paper has stripes or some other design on the non-printing side. Be sure to put the paper in your printer so that it prints on the clean white side. Not sure how to properly load your printer for transfer paper? Mark a plain sheet of paper then run it through to see which side comes out printed.

White does not print. In designing your artwork remember that white does not print. The fabric shows through any parts of the design that are white. For example, if you print a white ghost on plaid fabric, you get a plaid ghost. Plan your design accordingly. As with any desktop publishing project, consider the background colour when selecting colours for your designs.

Test on scrap fabric. Test your design on scrap fabric of the same type and colour before applying it to your final T-shirt or other fabric. Some types of fabric may require more ironing than others or may not show off your design as well as you expected.

Use lots of heat. Use the hottest setting on your iron but no steam. It takes a lot of heat to transfer the image evenly and completely to the fabric. Peel off the paper while it is still hot.

Use a hard surface. The reason transfer instructions specify a hard surface is because it holds the heat. Ironing boards tend to disperse the heat and the transfer paper needs to be very hot to work properly. Protect the hard surface with a pillowcase.

I have purchased a roll of inkjet, what side do I print on?
When using rolls, print on the outside surface of the roll.

Which is the best paper to use to print on to hessian/burlap?
Transfer papers are equivalent to a thin vinyl so unfortunately there are none that will work particularly well on heavily textured fabric like hessian. A thick vinyl like Glitter could work or a completely different transfer method such as screen printing.

Is it possible to transfer onto tights?
This isn't possible because the temperature of the transfer process needs to be hotter than tights could cope with.

Is it possible to layer HTP on top of heat transfer vinyl like Flexcut Sticky?
This isn't recommended and even if it adhered initially it may not stay in place after washing.  Transfer papers are designed for adhesion to cotton and polyester fabrics only.

I am having problems with the colour red when i wash the t-shirt.  I'm following the instructions exactly and I'm using a heat press and HP printer with original ink. 
HP red ink CAN be problematic but not enough so for us not to recommend it.  We suggest you go longer on the repress - 15 to 20 seconds to make sure the ink is cured.  if the problem persists, you should try it with Epson or Cannon inks.

When I transfer I am getting lines in the image, why is this happening?
This is probably a printer issue because the paper or heat press wouldn’t put lines in. Does the image look ok like before you press?  Have you played around with the printer settings?

The quality of the print seemed very good initially, however after one wash it has not held up well at all and has cracked and flaked.  Any ideas what may have gone wrong with this?
The transfer has a certain amount of stretch in it but if the fabric stretches beyond this limit then the transfer can crack. Lightly stretching the transfer after peeling can help to soften it and reduce cracking. Using a tighter weave fabric also limits the stretch of the fabric and thus reduces the chances of cracking.

When I remove the teflon sheet on the second pressing, the transfer partially peels off but it stays stuck to the sheet.
Let the transfer cool for about 90 seconds or more, get a used clean cloth gently rub the transfer using a circular motion, gently lift one corner and slowly peel, or quickly peel if you feel no resistance.

There was a successful corner on the transfer but it started peeling right after.
Make sure you place the image in the centre of the heat press where the pressure is.  Make sure you apply heavy enough pressure.  Try different time periods – longer, longer + repress, longer + longer repress (it can be trial an error to work out your optimum)

How bright will Phosphor 'Glow in the Dark' Inkjet Heat Transfer Paper glow and for how long?
Like all glow in the dark products, the image needs to be ‘charged’ by exposing it to light before taking it into the dark – the longer it is ‘charged’, the more it will glow.

What colour(s) of fabric can I transfer Phosphor 'Glow in the Dark' Inkjet Heat Transfer Paper onto?
This product is recommended for bright or dark coloured fabric. The transfer has an opaque (white) layer to hide the colour of the fabric.